You may return any new and unused merchandise within 15 days from the date your order is placed subject to the terms and conditions mentioned below. You may return your item(s) to either a Mirrano Luxury Store or ship your item(s) to our Returns department together with the original Mirrano Luxury receipt or mail order packing invoice.
1. Price adjustments on previous purchases are not permitted.
2. We do not accept returns or exchange of seasonal and/or sale merchandise purchased on clearance or at a discount to the original MRP. This includes goods purchased at a discount against redemption of Loyalty points.
3. We do not accept returns of items that have been personalized in any fashion.
4. As a courtesy to our customers, all costs of shipping returns back to Mirrano, for orders with an India delivery address, will be reimbursed in the form of equivalent store credit.(except in the case of defective items)
5. No refunds will be granted except in the case of defective items
6. Determination of new, unused and defective product conditions will be at the discretion of Mirrano.
7. Returns will only be processed if they are accompanied by the original order receipt